Privacy Policy

Dr. Almas Fatma ("we," "us," or "Dr. Almas Fatma"), a licensed healthcare professional, operates the website alcurafamilyclinic.com (the "Website"). This Privacy Policy (the "Policy") outlines how we collect, use, share, and protect your personal information when you visit or use the Website, including the third-party online consultation feature. By using the Website, you ("You" or "User") agree to the terms of this Policy. If you do not agree, please do not use the Website or provide any information.

The Website is a static platform providing information about Dr. Almas Fatma's medical practice and integrates a third-party service for online consultations. This Policy applies to all Users, including visitors and those using the consultation feature. We are committed to protecting your privacy in accordance with applicable Indian laws, including the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the "Rules").

For questions about this Policy, contact us at docalmas92@gmail.com.

1. OVERVIEW

This Policy governs the personal information we collect through the Website, including via the third-party consultation service. "Personal Information" refers to data that can identify you, such as your name or contact details. "Sensitive Personal Data or Information" includes health-related details, as defined under the Rules. This Policy does not apply to third-party practices we do not control, including the consultation service provider.

2. INFORMATION WE COLLECT

We may collect the following when you use the Website:

Contact details (e.g., email address, phone number) provided voluntarily.
Demographic data (e.g., age, gender) if submitted.
Health-related information (e.g., medical history) shared for consultations via the third-party service.
Usage data (e.g., IP address, browser type) collected automatically.
Other information you choose to provide (e.g., via email).

Information submitted for consultations is handled by the third-party provider, subject to their privacy policy. Publicly available data may be used without consent.

3. HOW WE USE YOUR INFORMATION

We may use your information to:

Respond to inquiries or provide support.
Facilitate third-party consultation bookings.
Analyze Website usage anonymously for improvement.
Comply with legal obligations.

Health-related data from consultations is managed by the third-party provider, not Dr. Almas Fatma, unless shared directly with us. By providing information, you consent to its use as described here and in our Terms of Use.

4. SHARING YOUR INFORMATION

We do not sell or lease your personal information. We may share it:

With the third-party consultation provider to enable their service.
As required by law or to protect our rights.
In anonymized form for analytics or research.

The third-party provider's privacy practices govern consultation data they collect.

5. CONTROLLING YOUR INFORMATION

To update or correct your information, email us at docalmas92@gmail.com. We will make reasonable efforts to address inaccuracies. To stop non-essential communications (e.g., promotional emails), contact us at the same address. Note that withdrawing consent may limit your ability to use certain features.

6. SECURITY

We use reasonable measures to protect your information, but no online system is fully secure. We are not responsible for breaches beyond our control (e.g., third-party actions, internet vulnerabilities). Keep any consultation account credentials confidential and notify us at docalmas92@gmail.com if you suspect unauthorized access.

7. COOKIES AND TRACKING

We may use cookies or similar tools (e.g., web beacons) to collect non-identifying data (e.g., pages visited) to improve the Website. You can disable cookies via your browser, though this may affect functionality.

8. THIRD-PARTY SERVICES

The online consultation feature is managed by a third-party provider. Their privacy policy applies to data collected through that service. We are not responsible for their practices or security.

9. CHILDREN'S PRIVACY

The Website is not intended for children under 18. We do not knowingly collect their information without parental consent. Contact us if you believe we have such data.

10. CHANGES TO THIS POLICY

We may update this Policy at our discretion. Changes will be posted on the Website, and continued use signifies acceptance. Check periodically for updates.

11. CONSENT

By using the Website, you consent to this Policy and our collection, use, and sharing of your information as described. This Policy is part of our Terms of Use.

12. CONTACT FORM INFORMATION

When you submit information through our Contact Us form, the following information is collected and saved:

Full name
Age
Email
Contact Number
Subject
Message

This information is securely stored and used solely for the purpose of responding to your inquiry or providing the services you request. We are committed to protecting your privacy and handle all personal information in accordance with applicable privacy laws.

CONTACT US

Dr. Almas Fatma
Alcura Family Clinic
Email: docalmas92@gmail.com
Phone: +91 78297 79561